Privacy Policy

Last updated: August 19, 2025

This Privacy Policy for Mamou Services (“we,” “us,” or “our”) describes how we collect, use, share, and protect your personal information when you visit our website at https://mamamouservices.shop or purchase our jewelry, such as Sterling Silver Geometric Minimalist Strand Bracelets or Stainless Steel Sun Moon Hip Hop Pendants. We are committed to safeguarding your privacy and ensuring transparency in our practices.

Information We Collect

We collect personal information to provide and improve our services, including:

Personal Details: Name, email address, phone number, and postal address when you place an order or contact us.
Payment Information: Payment details processed securely through trusted third-party providers during purchases.
Browsing Data: IP address, browser type, pages visited, and time spent on our site via cookies and analytics tools.
Order Information: Details about purchased items, such as Sterling Silver Enamel Cute Heart Pendants, to fulfill orders and provide customer support.

How We Use Your Information

We use your information to:

Process and fulfill your orders for jewelry, including shipping worldwide.
Communicate with you about your purchases, account, or inquiries via info@mamamouservices.shop.
Improve our website and personalize your shopping experience.
Send promotional offers or updates, with your consent, about our latest Sterling Silver or Stainless Steel collections.
Comply with legal obligations and protect against fraud.

How We Share Your Information

We do not sell your personal information. We may share it with:

Service Providers: Third parties for payment processing, shipping, or analytics, bound by confidentiality agreements.
Legal Compliance: Authorities when required by law or to protect our rights.
Business Transfers: In case of a merger or acquisition, your data may be transferred with appropriate safeguards.

Data Security

We use industry-standard encryption and security measures to protect your information, such as secure payment systems for transactions involving our jewelry. However, no online transmission is 100% secure, and we encourage you to take precautions.

Cookies and Tracking

Our website uses cookies to enhance your experience, track site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request information about how we process your data.

To exercise these rights, contact us at info@mamamouservices.shop.

Data Retention

We retain your information only as long as necessary to fulfill your orders, comply with legal obligations, or provide customer support, such as processing returns within our 14-day return policy.

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us at info@mamamouservices.shop.

International Data Transfers

As we ship worldwide, your information may be transferred to countries outside your jurisdiction, subject to applicable data protection laws.

Third-Party Links

Our website may contain links to external sites not governed by this policy. We recommend reviewing their privacy practices before sharing information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, effective immediately upon posting. We encourage you to review it regularly.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: info@mamamouservices.shop

By using our website or services, you agree to the terms of this Privacy Policy. Thank you for trusting Mamou Services with your personal information.